ProGlove at GAP Inc. – For Fast Omni-Channel Order Fulfillment

ProGlove, the leader in ergonomic wearables for industry, provided the technology to help GAP Inc. address key challenges in its U.S. warehouses. The iconic clothing retailer was experiencing issues with operator discomfort, downtime from wired scanning devices, high admin and start-up time for production associates. GAP is the largest American specialty apparel company and processes 100 million parcels per year in a very competitive environment. The retailer’s distribution centers have experienced a transformation of late as the retailer strengthens its omnichannel fulfilment strategy. Keeping them running as smoothly as possible is critical.

The results since implementing ProGlove’s wearables solution speak for themselves: Not only did GAP manage to eliminate operator fatigue and discomfort, the brand also increased process efficiencies across their operation.

CHALLENGE:
This past year, Gap Inc. distribution centers managed some 400,000 store deliveries, and they shipped more than 100 million parcels. With much of that volume concentrated in a three-month peak season that runs from October to December, the stress on production systems and people can be intense.

SOLUTION:
The American worldwide clothing and accessories retailer can simply not afford downtime and inefficiencies that could negatively impact delivery schedules. Automation has been the cornerstone in Gap Inc.’s transformation of its distribution centers to support omni-channel fulfillment.

RESULT:
Two key measures of the success of the pilot project was the ease of adoption and minimization of disruption. Currently GAP is operational with some 600 ProGlove scanners in the Gallatin campus. With the pandemic, there was no time for extensive trainings but the intuitive interface enable new associates to be productive sooner. By minimizing focus on the tool, ProGlove scanners allow operators to concentrate more fully on their operational tasks. At the apparel’s company scale, saved minutes quickly become hours with a significant return.

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